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Privacy Policy

By using our services, you’re trusting us with your information which is important for our services to run, as well as for the safety of all our users. You’ve made a big decision and we’re committed to this big responsibility in protecting your information.

This Privacy Policy is created to help you understand what information we collect, why we collect it, and how we handle it.

Information Atmos collects

Your information is collected so that we can develop and provide better services for all our users and customers.

Things you Create or Provide for Us

When you visit our website, you can fill the registration or contact form. Here we will collect the information you provide to us, consisting of your name or your company name, email addresses and telephone numbers.

When you’re using our services, we also collect the content you create, upload, or receive from others. These include things such as photos and videos that you upload to the website or to the system.

Information we Collect through Website and Our Services

We want you to understand what kind of information we collect. When you visit our website, we store certain information about your browser, the operating system and your IP address, the time and date of your visit, your browser version and platform, and the web page that referred you to our website.

We need your personal data to provide you with access to this site and to comply with statutory obligations, including checks required by applicable export laws. Atmos might also obtain personal data from a third party, only if allowed by applicable law, though in most cases, Atmos collects personal data from you.

When you make a subscription to our services or to develop a website or business system, we require your information and business information to accommodate what you need. Any information or content you submit or upload into the system is your own and you have full control of it. It is called your database. In most cases, this information includes the list of your employees, contacts, customers, pictures and more which, if we ever have to collect these, it will be based on your consent and you always retain full ownership and control of the data.

Your Activity

We collect information about your activity in the service you’re using, such as Skybase. The activity information we collect may include the data you add, update, delete in your system.

We Use Data to Run the Service and Build Better Ones

The information we collect is used for following purposes:

Processing to Fulfill Contractual Obligations

We require your personal data to establish a contract between you and Atmos regarding services you’re going to use, to deliver services that you order under a contract we have with you, or maybe to send invoices regarding your subscriptions or development or other services.

Build the Service you Need

Your personal and business-related data will only be collected and processed according to your consent, so that we can develop the system or website that you need.

Maintain and Improve Our Services

The activity you share through our services and related information regarding functions you need for your website or system are all collected for us to develop and provide better services. We use them to make improvements on any functionality to Skybase or to websites we build for you. We also use this information in order to help you solve any issues you might experience using our services.

Develop New Features

We’re constantly applying new technologies and developing new features to improve our services. The information we collect in existing services help us to define what’s better and the next feature we should create to accommodate your needs.

Communicate with You

We use your information such as email addresses or phone numbers to interact with you directly. For example, we may send you a notification if we detect suspicious activity. Or we may also let you know about any upcoming changes, updates or improvements to our services. We usually also send invoices and other news through emails to you who use and subscribe to our services. Furthermore, any complaints or issues happening regarding the service you’re using can also be done through emails or phones.

Your Data Protection Rights

We will always ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy. As we collect your information, you may also request from Atmos for information about which personal data that we process about you and if you might want to delete or correct certain personal data of yours. However, please note that if you request your data to be deleted, you might not be able to continue using our services that require your personal data.

You can always ask for a copy of any personal data you provided to Atmos, if we use your personal data based on your consent or to perform a contract with you.

You have full control of the data you provide to your system, and you may also request for a backup export regarding your data to our support team.

Sharing Your Information

You might share your information publicly when you’re using our services, such as when you upload reviews or photos or any other creative content to your website. Please note that your content may be accessible through search engines.

We do not share your personal or any business-related information with companies, organizations or individuals outside Atmos except for the following reasons:

With Your Consent

As mentioned previously, we will ask for your consent if we need to share your information outside of Atmos.

For External Processing

We also use several third party softwares or web services such as for cloud hosting, web analytics, marketing and communication and more. For example, we use Google for website analytics. In case we need to share your information with third party services, we make sure that we have trusted partners and that they use it in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

Regarding this matter, we do not and are not allowed to sell or trade your personal data to any third parties we are working with.

For Legal Reasons

In certain circumstances, we may have to share your information outside of Atmos, if we reasonably believe that access, use, preservation, or disclosure of the information is necessary to:

  1. Meet any applicable law, regulation, legal process or enforceable governmental request;

  2. Detect, prevent or otherwise address fraud, security or technical issues;

  3. Protect against harm or abuse to the rights, property or safety of Atmos, our users and customers, or the public as needed or permitted by law.

Retaining Your Information

We retain your information as long as necessary, depending on what the information is and how we use it. Your own database, the information you add, edit, upload to your website or to your system will only be retained as long as it is needed to accommodate the service you’re using. We might also need to retain certain information if needed, for legitimate business or legal purposes, such as security, fraud and abuse prevention or financial record-keeping.

Data Transfers

We work with Google Cloud Platform, which is located in Indonesia, for business system services and Digital Ocean, which is located in Singapore, for several website services. You can always request for data transfer with several steps needed to follow. In case there are any complaints or issues regarding the transfer of your data, we will work in accordance with applicable law and under local data protection authorities.

About Cookies

We use cookies on our website to make sure that you have a more convenient experience on the website. They are needed so that we can provide contextual content for you and help us understand your preferences, based on your previous or current activity on our website. This will help us improve our services more.

You may choose to let your computer ask you before a cookie is being sent, or to just turn off all cookies.

About this Policy

This Privacy Policy applies to all our services, and we may update this Privacy Policy from time to time, in purpose to clarify, reflect any changes to our website or to comply with any applicable law. The date of the last changes were always published and we offer access to archived versions for your review. We will notify you in advance if changes made are considered significant.

Contacting Us

If you have any questions regarding this Privacy Policy or enquiry about your personal data, please reach out our support team, or contact us via email at [email protected]